Frequently Asked Questions
Top FAQs
No, international flights are not included, but internal flights throughout the tour are included.
Travel Inclusions
Accommodation, transport, activities, airport transfer (excluding Japan), some meals, and a group leader throughout.
Bookings & Payments
Best to arrive on the actual start date. The group meets for a welcome dinner around 7pm.
Arrival
On the actual start date; the welcome dinner is around 7pm. Early arrival is possible.
Pre and Post Tour Accommodation
Yes, via the Manage My Booking area of the website.
Your Airport Transfer
All tours (except Japan) include an arrival airport transfer. Log into Manage My Booking with your flight details. The return transfer is not included, but the group leader can help arrange it.
Flights
No, international flights must be booked separately. Internal itinerary flights are included.
Travel Insurance
Yes. Proof of your policy must be shown to the group leader upon arrival.
Visas
Requirements vary by nationality and destination. We cannot apply for visas on your behalf — please check the relevant embassy well in advance.
Money
Spending money is mainly needed for extra meals, drinks, shopping, and onward travel. The amount varies by tour.
Packing and Luggage
Keep luggage under 20kg. A side-zip backpack is recommended. Laundry facilities are available on tour.
Your Group and Group Leader
Usually 12–16 people, typically aged 18 to early 40s, from all over the world.
Travelling Solo, or with a Friend or Partner
Let us know after booking and we'll note you're together and arrange the same room.
Special Medical or Dietary Requirements
Yes, but you may be asked for a doctor's letter confirming fitness to participate depending on the condition.
Responsible Travel
We minimise environmental impact, respect local cultures, work with local communities, protect vulnerable groups, offer vegetarian/vegan options, and aim to operate 100% carbon-neutral tours.
After your Trip
Your group leader provides post-trip support to help with onward travel plans. 24/7 support is available after the tour ends.
Terms and Conditions
Please visit our Terms & Conditions page for the full T&Cs.
Privacy Policy
Please visit our Privacy Policy page for the full policy.